Self-serve help center.
Practical answers for SilentHosts customers — SSH, DDoS, billing, migration. Each article is 2-6 minutes of reading and ends with the next-step you should take. If you can't find what you need, open a ticket — typical first response is under 5 minutes.
By category
Six buckets covering the lifecycle from signup through migration.
Getting started
3 articles
Account setup, first deploy, panel basics.
Servers & access
5 articles
SSH, RDP, OS install, console access, snapshots.
- Connect to your VPS via SSH
- Connect to your Windows VPS via RDP
- Which OS should I install on my VPS?
- Rebuild your VPS with a different OS image
+ 1 more in this category below
Security
3 articles
Hardening, fail2ban, firewall, SSH key management.
Networking & DNS
3 articles
DNS configuration, IPv6, custom domains, Cloudflare.
Billing
2 articles
Cycles, refunds, crypto payments, account credit.
Migration
2 articles
Moving from another provider, between locations, restore from snapshot.
Every article, alphabetical by category
Getting started
How to create a SilentHosts account
3mPseudonym signup (email optional), password setup, 2FA enrollment, and verifying you can log in to /client.
Deploy your first VPS in under 60 seconds
4mPick a plan, choose a location, complete checkout in BTC or by card, and SSH in once credentials arrive.
A tour of the /client panel
3mWhat lives at /client/services, /client/tickets, /client/settings, and how to get help fast.
Servers & access
Connect to your VPS via SSH
5mLog in for the first time, set up SSH key auth, and disable root password login for production.
Connect to your Windows VPS via RDP
4mRDP from macOS, Windows, or Linux into your SilentHosts Windows VPS.
Which OS should I install on my VPS?
3mUbuntu, Debian, AlmaLinux, Rocky, Fedora, or Whonix — pick based on stability, ecosystem, and security defaults.
Rebuild your VPS with a different OS image
2mWipe and reinstall your VPS with a different OS image in 30 seconds — from the panel or via API.
Create and restore snapshots
3mTake a manual snapshot, restore from it, and understand the difference between snapshots and backups.
Security
Harden SSH on your offshore VPS
6mDisable password auth, enforce keys, change the port, restrict source IPs, and rate-limit attempts.
Set up fail2ban in 5 minutes
3mAuto-ban IPs that fail too many SSH login attempts. The single highest-ROI security tool for VPS.
Firewall basics with ufw
3mDefault-deny inbound, allow only what you need. Standard ufw rules for a typical web VPS.
Networking & DNS
Configure DNS for a domain pointing to your VPS
3mA and AAAA records for IPv4/IPv6, MX for email, and the basic A→VPS pattern.
Put Cloudflare in front of your VPS
5mFree CDN, DDoS layer, and DNS — Cloudflare proxying makes your VPS faster and harder to attack.
Get a free TLS certificate with Let's Encrypt
3mInstall certbot, issue a cert, and auto-renew — your site speaks HTTPS in 5 minutes.
Billing
Can't find an answer?
Open a ticket from /client/tickets/new — median first response is under 5 minutes during EU business hours. We also publish 5 long-form articles in the /blog for context-heavy topics.
Deploy your first offshore server in 60 seconds.
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